How Tanzania Can Attract Two Million Tourists in Next Five Years

analysis
Arusha — Poaching, multiple taxes, poor infrastructure and inadequate promotion funds should be tackled for Tanzania to realise its target of attracting two million tourists annually in the next five years, tourism players say.
The ruling Chama cha Mapinduzi has committed itself through its General Election manifesto to boost tourist arrivals to two million come 2020, up from one million in 2015.
To attract more tourists, private players say President John Magufuli should spare no effort to crack down hard on the poachers, the traders, the middlemen and financiers to finish off the syndicate. Poaching threatens wildlife and ultimately a thriving multibillion-dollar tourism industry, its related jobs, revenues and the whole value chain, as sooner than later, there will be nothing to attract the long haul of tourists.
Over the past six years, more than 80,000 of the country's elephants have been slaughtered for their ivory in yet another sign humanity could soon drive the great pachyderms to extinction.
Other threats are loss of natural habitat through human activities incompatible with conservation interests such as cultivation, overstocking of livestock, deforestation, use of pesticides and pollution. "It is an open secret that if we, Tanzanians, do not conserve our wildlife and look after our natural assets then nature-based tourism will not be able to attract two million tourists come 2020," the CEO of the Tanzania Association of Tour Operators (Tato), Sirili Akko explains.

"We need to review our promotion budget as well as new strategies on how best we can do to attract more tourists
Wildlife tourism in Tanzania continues to grow, with more than 1 million guests visiting the country annually, earning the country $2.05 billion, equivalent to nearly 17.6 per cent of the GDP.
Additionally, tourism provides 600,000 direct jobs to Tanzanians; over one million people earn an income from tourism not to mention the value chain of tourism which supports parks, conservation areas and now community- based wildlife management areas as well as farmers, transporters, fuel stations, spare parts suppliers, builders, tent manufacturers, suppliers of food and drinks.
Multiple taxes, levies and fees on tourism, players say, make Tanzania an expensive destination.
"We need to address the issue of multiple taxes if we are going to succeed to bring two million tourists to Tanzania by 2020 and compete with other countries with similar attractions," says the CEO of Hotels Association of Tanzania, Lathifa Sykes.
Indeed, tour operators in Tanzania are currently subjected to 32 different taxes, 12 being business registration and regulatory licence fees as well as 11 duties for each tourist vehicle per annum and nine others.
According to Tato immediate chairman Willy Chambullo, the contentious issue is modality and time spent in complying with intricate taxes.
"It's cheaper to pay penalty for doing business illegally than complying with the complex tax regime in tourism trade in Tanzania," he says.
Assessment of the Tanzanian tourism sector indicates that the administrative burdens of completing licence tax and levy paperwork place a heavy cost on businesses in terms of time and money.
For instance, a tour operator spends over four months to complete regulatory paperwork, whereas tax and licence paperwork consume his or her a total of 745 hours per year.
The report, prepared by the Tanzania Confederation of Tourism (TCT) and BEST-D, shows that the average annual cost of personnel to complete regulatory paperwork per local tour operator is Sh2.9 million per year.
All these costs are normally passed along to end-user consumers, making Tanzania expensive and places the tourism industry in a disadvantaged position.
Tanzania also faces a shortage of hotel rooms to accommodate the higher-end holiday-makers.
Despite a record-breaking 2014 in which the tourism industry raked in more than $2 billion, the future growth of the sector is uncertain due to the shortage of hotel rooms.
Latest statistics by the Ministry of Natural Resources and Tourism indicate that the country is home to 174 registered tourist hotels with a total room capacity of 21,929. Of the number, 91 hotels are in Arusha.
This reflects a serious shortage of hotel rooms to accommodate the number of holiday-makers as in 2014 the natural-resources-rich-country attracted 1,140,156 tourists.
On promotion, tour operators fear that Tanzania could easily lose its tourism grip to Kenya as the north neighbour is taking serious measures to attract more tourists.
While Kenya and other African destinations have set out big budgets to market their tourist attractions, Tanzania spends less than $4 million on marketing and promotion of its tourism annually.
Indeed, Kenya's Minister for Tourism, NajibBalala, says his ministry planned to spend $50.83 million this fiscal year, which began in July, on measures to foster growth in tourism.
Kenya has also waived landing fees for charter flights to the coast, reduced park entry fees for tourists and urged operators to modernise their facilities.
"If we are serious, we need to review our promotion budget as well as new strategies on how best we can do to attract more tourists," says Congema Tours and Safaris CEO, Constantine Malembela.
Standing as the biggest country among the other four partner member states of the East African Community (EAC), Tanzania has since the past 22 years, devoted to develop tourism aiming to become a number one tourist destination in Africa.
Covering a geographical area of 945,000 kilometers, Tanzania has set out 28 percent of the country's land for nature and wildlife.
Through serious marketing campaigns across the world under the coordination and supervision of the Tanzania Tourist Board (TTB), this country had so far, achieved a milestone development in its goal to become a number one safari destination in Africa in terms of quality tourism, arrivals, tourist products and the quality of services offered to visitors.



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